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Let's talk

A 30-minute call with the founder is the fastest way in. If you'd rather write, email any of the addresses below and we'll reply within one business day.

See the platform in 30 minutes

A founder walks you through OnTrackio on a live demo workspace: how it tracks assets, surfaces idle seats, and produces NIS2 evidence. No prep needed, and onboarding is self-serve when you're ready.

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Book at cal.eu/ontrackio/30min-demo

Or email us directly

We reply within one business day from Frankfurt office hours (CET).

Sales

sales@ontrackio.com

New customers, quotes, partnership inquiries

Support

support@ontrackio.com

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Security

security@ontrackio.com

Vulnerability disclosure · 90-day window · see /.well-known/security.txt

Privacy / DSAR

privacy@ontrackio.com

GDPR data subject rights, DPA requests, sub-processor list

For the buying committee

Every fact a buying committee asks for, on one copyable sheet, generated from the same data files that render this site.

Fact sheet · copy or print 

Product: IT asset management for mid-market IT teams
Legal entity: OnTrackio ITAM UAB, Vilnius, Lithuania, founded 2026
Pricing: Starter €2,400/yr, 500 devices included, €2 per device/yr above 500; Business €3,600/yr, 500 devices included, NIS2 Article 21 + 23 evidence pack included, €4.40 per device/yr above 500; Enterprise from €24,000, 5,000 devices included, negotiated per-device rate. Computers, phones, tablets, servers, network gear and printers count, peripherals are free.
Data residency: Every workspace is pinned to a home region at creation: EU workspaces run in AWS eu-central-1 (Frankfurt), US workspaces in AWS us-east-1. No cross-region replication.
Encryption: TLS 1.2+ in transit; AES-256 at rest via AWS KMS, keys managed by OnTrackio; no customer-managed keys
Tenancy: database per tenant; daily encrypted snapshots; 7-day point-in-time recovery
SOC 2 Type II: Controls in place, clock not started
ISO 27001: Not started, deferred until revenue justifies the ISMS
NIS2: Article 21 evidence pack, 10 sub-controls each labelled with its evidence class; Article 23 notification workflow
DPA: available on request from privacy@ontrackio.com
Sub-processors: 5, listed at https://ontrackio.com/security/#sub-processors
Demo: 30 minutes with the founder, https://ontrackio.com/contact/
Generated 2026-10-17 from https://ontrackio.com/

Partners

MSPs, consultants, and compliance practices can fold OnTrackio into engagements they already run: discovery in the first week, evidence in the second, with a recurring revenue share negotiated per partner.